Aquafin purifies wastewater in Flanders and supports municipalities in sustainable water management. Innovation opportunities were translated into a customer-focused business model.
Category
Strategic Business Architecture
client
Aquafin
reading time
The original idea—adding additional functionality to the existing platform—grew during the collaboration into a strategic transformation with an impact on the organization, services, and technology.
Priorities and barriers defined directly by the target audience through workshops and prototyping.
Clear overview of value creation to anchor improvements in organization and processes.
Tangible link between innovation, enterprise planning and investment decisions.
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