Aligning operating companies in different countries
TVH is a world player in the field of forklift trucks and industrial vehicles. The company was facing the challenge of incorporating ‘One IT’ from its headquarters in Waregem and involving the different operating companies located in different countries in making digital choices and making them use the applications. We guided them in formulating and structuring this approach. Internal staff was selected and trained in the new Business & Process Manager role to make this happen.
Gathering insights
We gathered insights into the strengths and weaknesses of each of the Business Process Managers; we built a stakeholder map on understanding the needs of the stakeholders, and we decided which workshops we needed to convince the operating companies.
Bridging business and IT
We organized a roadshow to understand the context of the different countries and capture their needs. Starting from these insights, relevant digital solutions were presented. This approach was specifically designed to bridge business and IT.
Coaching & training
To make sure the project landed successfully, we also provided training workshops in facilitation techniques and drafted a product case template. During the roadshow, we went on the road to coach the business process managers on the job. With the requirements that came out of the workshop, the development teams in Waregem were briefed.
This is what our client is saying about our collaboration
As part of our digital transformation, the Business Process Managers (BPM’s) needed to align the processes of all different European Opco’s. ACOMPANY coached our BPM’s in their role as a facilitator between business and IT, showing a good mix of professionality and flexibility.
Kris Feys
CIO Q.one (TVH)